FAQ's
Welcome to the VibeHomes Help Center!
Here are answers to some of the most common questions our customers ask.
1. What products does VibeHomes sell?
We offer a wide range of home décor, kitchen essentials, and home and kitchen gadgets — all carefully curated to make your home stylish, functional, and vibrant.
2. How can I place an order?
Placing an order is easy:
-
Browse through our collections at vibehomes.shop
-
Add your favorite products to the cart
-
Proceed to checkout
-
Enter your shipping and payment details
-
Confirm your order
You’ll receive an order confirmation email once your purchase is complete!
3. What payment methods do you accept?
We accept:
-
Credit/Debit Cards (Visa, Mastercard, etc.)
-
UPI Payments
-
Net Banking
-
Other secure payment options provided at checkout
All transactions are 100% safe and encrypted.
4. How long does shipping take?
We typically process orders within 1–3 business days.
Delivery usually takes 5–10 business days, depending on your location.
Note: You will receive a tracking number once your order is shipped.
5. Do you charge for shipping?
Shipping charges (if applicable) are calculated at checkout based on your location and the size of your order.
We offer Free Shipping on selected products and during special promotions!
6. How can I track my order?
Once your order is shipped, you’ll receive an email with your tracking number and tracking link.
You can track the status of your order directly from there.
If you face any issues, feel free to reach out to us at:
📧 help@vibehomes.shop
7. Can I cancel or change my order after placing it?
If you need to make changes or cancel your order, please contact us within 12 hours of placing your order.
After the order has been processed and shipped, we may not be able to modify or cancel it.
8. What is your return or refund policy?
We want you to be happy with your purchase!
If you receive a defective or wrong product, please contact us within 7 days of delivery with your order details and photos of the item.
We will guide you through the return or replacement process.
For full details, please check our Return & Refund Policy page (Coming Soon).
9. How can I contact VibeHomes?
You can easily reach us through:
We’re available from Monday to Saturday, 10:00 AM – 7:00 PM.
10. Where can I follow VibeHomes for updates and offers?
Stay connected with us for the latest products, home inspiration, and special deals!
Join the VibeHomes community today!
Still have questions?
Don't hesitate to reach out — we’re always happy to assist you!
Sale
